Support
Setup Assistance
Unboxing day should be exciting, not stressful. Our setup team gets you live in minutes.
Free with every order
- Quick-start guide printed and tucked into every box.
- Live video setup — book a 20-minute call and we'll walk you through cabling, BIOS, drivers and your first boot.
- Chat support 7 days a week, 9am–10pm UK.
Premium installation (£99)
Want a Nerd to come to you? We offer in-person installation across mainland UK. We'll arrive, install, cable-manage, configure, benchmark, and leave you with a perfect rig.
What we can help with
- BIOS updates, RAM training, XMP/EXPO profiles.
- Windows install, driver stack, performance tuning.
- Streaming setup — OBS, lighting, mic levels, scenes.
- Multi-monitor configuration and colour calibration.
- Network and Wi-Fi optimisation for low-ping gaming.
Book a session
Email setup@technerds.co.uk with your order number and a few times that suit you. We'll confirm within an hour.